Taxes & Duties

Starting on May 1, 2023, SourceUnknown is shipping worldwide on a DDP (Delivery Duty Paid) basis and we take care of all the customs procedures, duties & taxes of the countries of destination.


It means all prices are inclusive of applicable customs duties and taxes, and the price of the garment as it appears on the screen is a final price to be paid by the customer.

(Note - All orders placed through April 30, 2023 will be shipped Delivery Duty Unpaid (DDU).
Once your order is shipped, the carrier will bill you to pay all import duties, customs and local sales taxes levied by the country you are shipping to.
All duties are not collected by SourceUnknown; they are passed directly to your local customs office) 


*All orders will now be sent directly from our Global warehouse 

*DDP delivery to Armenia is not available; duty and any customs charges must be borne by recipient. Unfortunately we have no control lover this or what the charges may be.


US Shipping 

Delivery Time
UPS Express 
1-2 business days in transit upon dispatch



Worldwide Shipping

Please note that Shipping is not available to Russia/Ukraine

Delivery Time
UPS Express 
$20-$45 Flat Rate to select Destination Countries
2-5 Business days in transit upon dispatch 



Please Note

  • All delivery will be made with Signature Required option by UPS
  • We are unable to redirect shipment to a different address or cancel the order once it has been dispatched
  • Once your package has been sighed for and delivered, SourceUnknown is not responsible for theft or damage.
    If you choose to waive the signature, your package is only insured through transit, and the customer bears responsibility upon delivery 
  • Our shipping partner, UPS, also offers you the flexibility to make changes to your delivery while your purchase is on its way to you.
    Enter your mobile number at checkout to receive an SMS notification after your order has been dispatched
  • Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
    We are not responsible for any delays caused by destination customs clearance processes.

Lost & Neglected Packages/Wrong Shipping Address

  • It is the customer's responsibility to locate their package if they have entered an incorrect shipping address.
    Please note that if your order is returned to us, you will be responsible for an RTS fee and any reshipment costs.
    If you no longer wish to have the order reshipped, you will receive a refund minus the original shipping charges and RTS fees.
  • Unfortunately, we are not responsible for packages that suffer damage during transit, are neglected, or become lost after delivery.
    This includes shipments that were undeliverable due to the recipient's absence and were subsequently not collected from the UPS Access Point, leading to their eventual disposal by UPS.
    It remains the customer's responsibility to track their package and stay informed of its status.

Our team is standing by to assistㅡfeel free to reach out to us at should you have questions, no matter how small!