FAQS

How can we help?

 

Clothing

Please refer to each product's description and measurements.

Most items are sized on the small side unless they are described as one-size/oversized. Please select your own size in the size chart according to your figure and serve model size as a guideline. 

 

All items are measured manually. Please note that it's reasonable that there might be minor measurement differences (1-2cm/0.4"-0.8") on items.

 

If you have questions about a specific style's fit or measurements, our team is standing by to assistㅡfeel free to reach out to us at info@thesourceunknown.com should you have questions, no matter how small!

 

Footwear

US SIZE

6

6.5

7

7.5

8

8.5

9

EU SIZE

36

37

38

39

40

41

42

UK SIZE

4

4.5

5

5.5

6

6.5

7

 

Keep in mind that you would have to check on every item's details and check whether the shoes run small to size or regularly. For the shoes that run small, we recommend going half size up from your usual size. 

 

Sale Policy

Purchases made with a discount of greater than 20% are considered Final Sale and are not eligible for refund, exchange or store credit. No exceptions will be made for sizing, fit, or fabric issues. 

• Pre-order, Sale Items, Accessories are excluded 
• Free shipping are not applied on the following promotion dates
• Offers not valid on previous purchase (SourceUnknown does not issue any price adjustments)
• Exclusions may apply
• Offer cannot be combined with other promotions
• Other restrictions may apply